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IB-LENHARDT | EQUIPMENT

Delivery, payment & service

Professional instruments deserve careful handling. We discuss transport, collection and additional services directly with you.

How to order

Lab collection and collection by a freight forwarder you commission and pay yourself are available for our equipment. We charge no shipping fee for these options. Your carrier’s charges are not included in the basket.

For parcel-suitable equipment, UPS / DHL Express is available when the product has a shipping rate for your destination. Online checkout currently supports delivery addresses in Germany. Please contact us before ordering for delivery abroad.

Parcel delivery by UPS / DHL Express

Each product page shows parcel eligibility and available rates. Rates are entered net per unit including packing for Germany and Europe (EU countries excluding Germany). Applicable VAT is calculated at checkout.

Rates are added per unit when ordering several instruments. Parcel delivery is available only when every instrument in the basket is eligible and has a rate for the destination. If no price is shown, please request a quotation.

Freight & worldwide delivery

You may commission and pay your own freight forwarder or request a transport quotation from IB-Lenhardt. Freight arranged by us and delivery outside the EU are available on request.

We agree packing, transport, insurance, destination and costs for the specific equipment before ordering. Orders for delivery outside Germany currently require personal arrangement, including where an EU parcel rate is shown.

Payment in advance

Payment is exclusively in advance. Payment details are provided during order processing.

Handover or dispatch takes place after receipt of payment at an agreed time. Additional calibration may extend the preparation period.

Collect. Inspect. Test.

You can collect the equipment personally at our laboratory in St. Ingbert and thoroughly test its functions before purchase.

Please arrange an appointment and tell us the instrument and tests required so that we can prepare your visit.

IB-Lenhardt AG
Heinrich-Hertz-Allee 7
66386 St. Ingbert, Germany

Calibration on request

Where required, we can arrange calibration before handover by the manufacturer or by a DAkkS-accredited calibration laboratory.

Availability, quantities, scope, cost and turnaround time are quoted individually. Calibration is included only if expressly agreed.

Clarity before purchase

We sell exclusively to business customers. Equipment is used and sold in its described condition. The specific equipment description and agreed scope of supply apply.

No voluntary guarantee is provided. See our terms of sale for the exclusion of liability for defects and statutory exceptions. Existing calibration records or an earlier calibration do not replace a newly commissioned calibration.

Worldwide sales & export control

We sell to business customers worldwide, subject to the legal admissibility of each delivery. Depending on their technical specifications, certain instruments – including signal generators, spectrum analysers, preamplifiers and other test or laboratory equipment – may be subject to export controls, for example as dual-use items.

Before an international delivery, we review the specific equipment, the buyer’s country of establishment, the destination country, the consignee or end user, and the intended end use. Export restrictions, sanctions or embargoes may require a licence or prevent a delivery.

Where required for this review or a licensing procedure, the buyer or actual end user must provide a complete, duly signed end-use certificate. We will agree the required documentation with you. An end-use certificate does not replace any necessary export licence.

Delivery takes place only after the required checks have been completed and all necessary documents and licences are available. This may extend the preparation period. Please include the destination country, end user and intended use in your enquiry. This review also applies to collection or transport by your own freight forwarder where subsequent export is intended.

Let us discuss your equipment.

For transport quotations, please provide the instrument or reference number, destination country and postcode. For calibration, also specify the quantities and calibration scope required.

Request service